By using our website, purchasing a product or service from Shiftwork Solutions or interacting with us via social media, following any amendments, you are acknowledging and agreeing:
How Shiftwork Solutions collects personal information
We may also collect personal information about you from other sources, such as third parties. For example: when we collect personal information about you from a referee provided by you on an employment application made with us.
How Shiftwork Solutions stores personal information
Once we collect your personal information, we will either hold it securely and store it on infrastructure owned or controlled by us or with a third party service provider who has taken reasonable steps to ensure they comply with the Privacy Act 1988 (Cth).
We will take reasonable steps to:
The kinds of personal information collected, used and disclosed by Shiftwork Solutions
At or around the time we collect personal information from you, we will endeavour to provide you with a notification which details how we will use and disclose that specific information.
In the interim, we set out some common collection, use and disclosure instances in the table below.
We will only use and disclose your personal information:
We will not sell your personal information to any third party.
|Collection event||Information collected||Use (primary purposes)||Disclosure|
|Sales and enquiries|
|Marketing services which includes social media|
Unsolicited personal information
In the event we collect personal information from you, or a third party, in circumstances where we have not requested or solicited that information and it is determined by us that the personal information is not required, we will destroy the information or ensure that the information is de-identified.
Consequence of not providing information
When you engage in certain activities online, such as sending us feedback or other correspondence, we may ask you to provide certain information. It is completely optional for you to engage in these activities.
Depending upon the reason for requiring the information, some of the information we ask you to provide may be identified as mandatory or voluntary. If you do not provide the mandatory information or any other information we require in order for us to provide our products or services to you, we may be unable to provide our products or services to you in an effective manner, or at all.
You give your express and informed consent to us using your personal information to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone (Direct Marketing Communications).
We use third parties, including Vision6, to prepare and send all Direct Marketing Communications. We provide Vision6 with your contact particulars, and Vision6 stores those contact particulars and details of all Direct Marketing Communications sent to those contact particulars.
If at any time you do not wish to receive any further Direct Marketing Communications, you may ask us not to send you any further Direct Marketing Communications. You may do this at any time by using the “unsubscribe” facility included in the Direct Marketing Communication or by contacting the privacy officer at email@example.com or 26 Church Street, FORTITUDE VALLEY QLD 4006.
Cookies and IP addresses
If you use our website, we may utilise "cookies" which enable us to monitor traffic patterns, trends and to serve you more efficiently if you revisit the Shiftwork Solutions website. In most cases, a cookie does not identify you personally but may identify your internet service provider or computer.
You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. However, if you disable cookies, you may not be able to access certain areas of our website or take advantage of the improved website experience that cookies offer.
We may gather your IP address as part of our business activities and to assist with any operational difficulties or support issues with our services. This information does not identify you personally.
To the extent practicable and reasonable, we will endeavour to provide you with the option of dealing with Shiftwork Solutions on an anonymous basis or through the use of a pseudonym. However, there may be circumstances in which it is no longer practicable for Shiftwork Solutions to correspond with you in this manner and your personal information may be required in order to provide you with our products and services or to resolve any issue you may have.
Cross border disclosures
Any personal information collected and held by Shiftwork Solutions may be disclosed to, and held at, a destination outside Australia. Generally speaking this may be because we utilise overseas IT services (including software, platforms and infrastructure), such as data storage facilities or other IT infrastructure. As these can be accessed from various countries via an Internet connection, it is not always practicable to know where your information may be held.
If you do not agree to the disclosure of your personal information outside Australia by Shiftwork Solutions, you should tell Shiftwork Solutions that you do not consent. To do this, contact the privacy officer at firstname.lastname@example.org or 26 Church Street, FORTITUDE VALLEY QLD 4006.
Accuracy of your personal information
The accuracy of personal information depends largely on the information you provide to us, so we recommend that you:
You are entitled to have access to any personal information relating to you which we hold, except in some exceptional circumstances provided by law (including the Privacy Act 1988 (Cth)). You are also entitled to edit and correct such information if the information is inaccurate, out of date, incomplete, irrelevant or misleading.
If you would like access to or correct any records of personal information we have about you, you are able to access and update that information (subject to the above) by contacting the privacy officer at email@example.com or 26 Church Street, FORTITUDE VALLEY QLD 4006.
If you have any concerns or complaints about the manner in which we have collected, used or disclosed and stored your personal information, please contact us by contacting the privacy officer at firstname.lastname@example.org or 26 Church Street, FORTITUDE VALLEY QLD 4006.
In order to resolve a complaint, we: